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Special Enrollment Period for Individuals & Families with Marketplace Coverage

A Special Enrollment Period has been added from 2/15/21 through 5/15/21 for individuals and families with Marketplace coverage.  For help understanding your options and what might fit your unique situation, please feel free to call/email our Individual Insurance Advocates Jessica Langeness & Rich Potvin!

View the Department of Health & Human Services Press Release on the Special Enrollment Period.

View the CMS (Centers for Medicare & Medicaid Services) Fact Sheet on the Special Enrollment Period.


Monday, February 15
Saturday, May 15

Individual Insurance Advocates:

  • Jessica Langeness

    Individual Insurance Advocate

    Jessica joined JA Counter in April of 2014 with 8 years of experience working in the insurance industry assisting clients with claims and other insurance questions. Jessica provided administrative support to the office and later moved into the Individual Insurance Advocate role supporting our individual and Medicare clients. Jessica also works in the Transition Counts program to support individuals transitioning between employment with their insurance and benefit options after any employment termination. Jessica is frequently praised for her ability to make complicated insurance topics simple and for having exceptional customer service skills.
  • Rich Potvin

    Individual Insurance Advocate

    Rich brings over 20 years of financial industry expertise to the JA Counter team. As an Insurance Advocate, Rich provides top-tier administrative support to individual clients in finding individual insurance options by profiling their needs and developing unique tailored solutions. Rich also works with the Transition Counts program to help individuals navigate insurance options after separation of employment. Rich received his bachelor’s in Business Administration from the University of Wisconsin-Eau Claire and has gained experience as a lender for area financial institutions where he provided excellent service for his clients. Rich is passionate about the work he does through Kinship of Polk County as a mentor and board member, and also serves on the board of the Friends of the Frederic Library. Rich resides outside of Frederic with his wife, where they enjoy their tandem bicycle, kayaking, gardening, and time with friends, family, their horses and chickens.