Melanie brings the JA Counter team 16 years of insurance industry experience, twelve of which she worked as a Quality Analyst. Upon hire at JA Counter her primary role was as a Benefit Advocate, however she has transitioned into our Benefit Analyst role. Melanie now works to assist the benefit consultants and account management team in analyzing benefit options for employer groups, coordinating vendor education internally, collecting and analyzing data for the JA Counter Benefit Benchmarking Survey, and other proposals and analysis that comes with employer sponsored benefit plans. Melanie currently lives in New Richmond with her husband, three children, and two dogs. She spends most of her time transporting her kids to their activities and cheering them on! In her free time, she enjoys running, biking and traveling.